Candor

Privacy Policy

Last Updated: April 6, 2025

1. Introduction

At Candor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and other services (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact details
  • Job title and company information
  • Account credentials
  • Profile information
  • Feedback and survey responses
  • Communications and correspondence with us

2.2 Usage and Technical Data

When you use our Services, we may automatically collect:

  • IP address and device information
  • Browser type and settings
  • Usage patterns and statistics
  • Log information and analytics data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing transactions and managing accounts
  • Communicating with you about our Services
  • Personalizing your experience
  • Analyzing usage patterns and trends
  • Protecting our Services and users
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • With your organization if you use our Services through an employer-provided account
  • With service providers who perform services on our behalf
  • With third-party integrations you choose to enable
  • In connection with a business transfer or transaction
  • When required by law or to protect rights and safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing and updating your information
  • Requesting deletion of your information
  • Opting out of certain data collection or uses
  • Withdrawing consent (where applicable)
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take appropriate measures to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@candor.ai
Address: 123 Feedback Avenue, Suite 360, San Francisco, CA 94103